You’ve likely heard the horror stories and have seen the worst side of fireplace services, but now it’s time to let Tate Fireplaces, Inc. show you how good things can be.

Builders and home owners who have fireplace installation and repair needs understand all too well how ugly things can get when they don’t have the right service provider. The potential hassles and hold-ups are endless—from blowing the budget and not meeting deadlines to having undependable people working on-site. At Tate Fireplaces, Inc., we consider ourselves the solution to this mess (and our clients would agree!).

We have made it our top priority to create satisfied customers who are so happy about our fireplace services that they share the good news with others. This happens a lot, which is why we haven’t had to rely on fancy advertising or a big marketing budget.

Instead, we hone in on our workmanship and customer service, and take those two pieces as far as we can to exceed expectations on every job. The result? Builders appreciate knowing they have someone they can count on to get the job done right the first time. And homeowners like to have someone they can turn to when it comes to expert repair and maintenance for their fireplaces.

Who Is Behind Tate Fireplaces, Inc?

Brian Dean is the owner and operator of Tate Fireplaces, Inc., and he is the guy who answers the phone when you call. You can be certain you will be connected directly with this pro who knows how to answer your questions and provide the services you need right away.

It’s true that most fireplace companies send a crew out to the work site that may or may not be able to communicate with you about the project. But when you work with Tate Fireplaces, you’ll know you are working with the guy at the top. There’s no run-around or middle-man. That’s exactly how our company gets and keeps so many loyal customers—the customer service is personalized, attentive, and second to none.

In the fireplace services business since 1995, Brian has seen it all and is able to troubleshoot quickly to get to the bottom of any fireplace problems. His is the face you will see on your building site—along with his service tech who has been in the industry for nearly four decades. It’s this kind expertise and dependability that puts Tate Fireplaces ahead of the competition.

Doing Things Differently to Give Clients the Ultimate in Fireplace Service

Sure, the list of services we provide is likely very similar to any other fireplace company in the area. But it’s the value-added services that make all the difference. We care about your budget, your clients, your reputation, and your fireplace results. At Tate’s, we are only satisfied when you are.

Some things you can count on from Tate Fireplaces, Inc.:

• When you call, you will talk with the owner—not clueless or rude office staff or an electronic voice; we know you don’t have time to talk to a bunch of people to get the info you need.
• Service calls are typically within a week or less, depending on what time of year it is; but in some cases, it can be the same-day of your call.
• For every maintenance visit or repair call, our owner Brian shows up on time, takes his shoes off, and shows respect to your home or building site; then, he proceeds to provide a diagnosis and a plan of action; if the client agrees, he will perform the repair or maintenance right then and there.
• All county and state licenses are in place to ensure good standing, workers’ compensation and liability insurance.
• A company that is family-owned and operated by a family that puts God first.

As Brian explains it, he treats people like he wants to be treated, giving fair pricing and excellent service. Brian said, “I can go to sleep at night knowing I was honest and fair and did the best work possible for my clients.”

Ready to See If Brian Will Really Answer the Phone? 

It’s time to find out for yourself why Tate Fireplaces, Inc., is the right fireplace company for your next installation, maintenance or repair project. Call us today at 770-402-4167  or connect with us online now to get the answers to your questions or to schedule an appointment.